Many companies do not have the time needed for proactive maintenance to support their systems for various reasons, including:

• Inability to find and hire the right staff to support the different systems
• Inefficient system to monitor and alert staff of issues and problems
• Too much time is spent in reactive vs proactive mode
• Not enough focus on providing daily support

Maintaining and protecting your company's network of systems is crucial to maintaining your infrastructure, employee productivity and IT expenses. Based on the level of network complexity, network support can be:

• On-site servers
• Remote servers
• Augmenting in-house staff
• Completely outsourced staff

Rightpoint provides companies Just-In-Time Support for the network systems that is tailored to meet their specific IT needs.

The Right Approach

At Rightpoint, we understand the value and advantage a secure and quality network can provide a company and its employees. Our networking experts work with our clients to determine which networking method best fits the needs of their business.

Rightpoint uses a best practices approach to designing, building and implementing a network which focuses on:

• Analysis: Assessing your current network environment, architecture and performance.
• Roadmap: Developing a detailed infrastructure network strategy, which includes identifying network design, connectivity and technology options (LAN, WAN or GYAN); and server configuration, network applications and security tactics.
• Implementation: Building and testing the new network infrastructure.

Rightpoint's networking best practices help ensure that our clients have a network that enables it to fulfill its business objectives while meeting the needs of it users.

The Right Experience

Rightpoint's engineers have worked with hundreds of companies to maintain and support networks as simple as a single file server to a large global network of systems for five users to 500,000 users. Our network experts include:

• Proactive Support Specialists
• Network Certified Engineers
• Infrastructure Certified Engineers
• IP Communication Specialists
• 24/7 Network Monitoring Service Center Specialists

The Right Results

Rightpoint's Network Support Services have helped clients:

• Develop an effective maintenance alert system
• Set-up monthly monitoring and updating network strategy
• Reduce IT administrative costs
• Provide 24/7 IT support for employees
• Create a work-ticket tracking and alert system